Metro Laundry Service Attends TRSA’s 15th Annual Legislative Conference
CAPITOL HEIGHTS, MD, Feb. 19, 2025—Metro Laundry Service reinforced its commitment to service excellence and industry leadership through its participation in the Textile Rental Services Association (TRSA) 15th Annual Legislative Conference. The event took place from February 5–6, 2025, in Washington D.C.
Steven Young, COO, and Richard Burney, Business Development Director, attended on behalf of the company. Together, they engaged in important discussions with industry peers regarding current legislative and regulatory matters that could impact the commercial laundry industry.
“Participating in the Legislative Conference is an integral part of our commitment to excellence,” said Steven Young, COO at Metro Laundry Service. “The knowledge we acquire here helps us enhance our services to effectively and efficiently meet our client’s needs.”
Shaping Industry Excellence
Throughout the conference, Metro Laundry Service representatives actively participated in key committee meetings, including the Hospitality, Young Executives, Government Affairs, Safety, and IT Committees. These discussions allowed them to explore best practices for improving customer experiences, increasing client retention, ensuring worker well-being, and embracing technological advancements that can boost operational efficiency.
Navigating the Future of the Commercial Laundry Industry
As the conference progressed, Metro Laundry Service team members had the opportunity to attend sessions led by guest speakers who shared valuable insights into the latest trends and policies. By gaining a better understanding of these changes, Metro Laundry Service can strategically plan and prepare for the future to ensure long-term stability and reliable service for its clients.
An Evening in Capitol Hill
The conference concluded with a visit to the offices of several Maryland Congress members, including Congressman Andy Harris, U.S. Senator Angela Alsobrooks, U.S. Senator Chris Van Hollen, and Congressman Kweisi Mfume. This visit provided Metro Laundry Service with an opportunity to share industry insights and concerns with key policymakers.
“By engaging in these legislative discussions, we are not only contributing to a stronger industry overall but also ensuring that Metro Laundry Service remains equipped to provide innovative, efficient, and responsible laundry solutions for our clients in the D.C. area and beyond,” said Steven Young, COO at Metro Laundry Service.
“Staying informed, sharing our expertise, and representing our industry is an investment in the future success of our company but most importantly, the success of our valuable customers.”
Textile Rental Services Association (TRSA)
TRSA represents companies that supply, launder, and maintain linens and uniforms. Our members help businesses, retailers, healthcare facilities, restaurants, government, and other organizations enhance their image and provide clean, safe environments for their employees and customers.
Learn more: www.trsa.org